When working in the medical field, you place a lot of confidence and trust in your medical courier. Hospitals, doctor’s offices, pharmacies and patients need to be sure that their supplies, equipment and prescriptions are delivered to them in a safe and timely manner. Here are some of the things to look for when looking for a medical courier.
If you need a courier to deliver equipment and prescriptions to patients, you need to make sure that you can trust them. Make sure that the courier has gone through extensive background checks. You also want to be sure that the courier wears identification so the patient knows who they are. Branded clothing and a branded delivery vehicle go a long way in ensuring trust between the courier and the patient.
As is the case with any other delivery service, you want to be sure you can rely on your medical courier to make on-time deliveries. Late delivery on prescriptions could have potentially dire consequences for patients who rely on their prescriptions. It’s also important to deliver equipment like oxygen tanks and wheelchairs on time.
A courier that provides tracking capabilities adds to their reliability and trustworthiness. Most medical courier services now offer tracking capabilities so you can follow the package from the second it’s ordered to the second it’s delivered. This also allows the patient to track their packages and plan their days accordingly around the estimated delivery time.
Night and Weekend Delivery
An ideal medical courier will provide night and day delivery. Patients can have busy schedules, making it difficult for them to receive deliveries during normal hours of the day. A courier service that offers night and weekend deliveries, or even 24/7 delivery service, will ensure that the patient will recieve their deliveries whenever they need it.
Temperature-Sensitive Medical Deliveries
It’s incredibly important that the courier service has temperature control during the delivery process. Certain prescriptions and equipment require freezing temperatures while others require refrigeration while others require room temperature. Without temperature control, prescriptions and equipment can go bad.
Other Important Things to Consider
If you’re looking for a trustworthy courier service, the experience is also important. You want to be sure that the courier service you’re trusting has a positive track record in the industry. Another important factor is secure storage. Be sure that the courier service has secure warehousing where the equipment and prescriptions are being secured.
Look for courier services that offer same-day delivery. This can come in handy when equipment is needed immediately or when a mistake needs to be corrected as soon as possible. Courier services with responsive customer care are also a step ahead of their competitors.
Give Our Team At SCS Delivery A Call
If you’re looking for a courier service in the Spokane, Washington area, give our team at SCS Delivery a call today. We are a family-owned and operated business dedicated to delivering you what you need on time, every time. On top of medical courier services, we also offer legal courier services, freight service, mail delivery and more.